No one can deny that the world has changed. We have all been thrown off balance and then some.
As we move in the direction of a “new normal”, whatever that means, there are still plenty of
worries and anxieties up in the air. Could businesses employ more regular professional cleaning staff
help ease some of this stress? We spoke to a member of our team about their previous work
experience during the pandemic and the policies and procedures their employers put in place to
reassure staff and customers.
What were you doing at the beginning of the pandemic?
I was working as an Office Administrator.
How did you and your colleagues feel in that environment? How did your employer adapt to the
situation?
After a long period of working from home we were nervous when we had to return to the office. I
worked with HR to come up with a list of policies and ordered copious amounts of wipes and sprays
and sanitizers. The capacity of the office was reduced. We had a cleaning company that came in after
hours, but when we got in the next day and there was a mix between people that were more safety
conscious and those that were not (i.e. wiping down surfaces and cleaning meeting rooms after use),
and a lot of us were not comfortable in the environment. Maybe if we knew that every clean was a
more deep clean, or maybe if we employed cleaners before we got into the office that we saw on our
way in, we would have felt more re-assured.
What information did you have on the cleaning company?
Very little. They were close with the CEOs, so we trusted their judgement. Looking back, if there was a
website we could have accessed with more information, approvals, certificates, and reviews; I think
that could have made all the difference in everyone’s mindsets.
You also worked in retail. How did that experience differ from an office environment?
Working in a large store in a big city should have made me really anxious, and I was, until I saw the
measurements that management had put in place to keep staff and customers safe. Not only did we
see the cleaners as we got into work, but there was a cleaning team that went around the store on
rotation throughout the day. They were always present, reliable, and it put colleagues and
customers’ minds at ease.
With all of this in mind, do you feel that your business could be doing more to put people at ease in
the current circumstances? For the sake of both customers and employees, partnering with a
professional cleaning company with all the correct approvals, training, and equipment, could help
reduce anxieties and improve adjustment to a “new normal”.
By choosing DC Assist Ltd you are getting a reliable team that are SafeContractor approved, certified
Covid-19 trained, and supplied with PPE and all the equipment needed to give your customers and
staff peace of mind as business premises begin to open up again.